To give yourself a handle on establishing and accomplishing goals, keep in mind these “Five Cs.”• Consideration—What is the needed response? That’s what Mr. Berman asked himself when he asked those tough Marine drill sergeants for help.
• Credibility—What must I do to get the needed response?
• Content—What must I say to get the needed response?
• Conviction—How must I say it?
• Conclusion—What steps do I need to take to get the needed response? Now that I have said, felt, and determined to do something, what action will I take?
From "Be A People Person" by John Maxwell
