“Confidence lies at the heart of civilization. Everything about an economy, a society, and organization or a team depends on it. Every step we take, every investment we make, is based on whether we feel we can count on ourselves and others to accomplish what has been promised. Confidence determines whether our steps — individually and collectively — are tiny and tentative or big and bold.”Rosabeth Moss Kanter
From "Confidence: Leadership and the Psychology of Turnarounds”