Control What You Can Control: Let the Score Take Care of Itself
1. Flying by the seat of your pants precedes crashing by the seat of your pants.
2. Planning for foul or fair weather, “scripting” as it applies to your organization, improves the odds of making a safe landing and is a key to success. When you prepare for everything, you’re ready for anything.
3. Create a crisis-management team that is smart enough to anticipate and plan for crises. Being decisive isn’t enough. A wrong call made in a decisive manner is still the wrong call. I hadn’t planned for the “crisis” up in the booth against the Oakland Raiders, and we lost; I had planned for the “crisis” against Cincinnati when we got the ball with two seconds left on the clock and won. The former desperate situation was, indeed, desperate; the latter was not, because we were ready for it.
4. All personnel must recognize that your organization is adaptive and dynamic in facing unstable “weather”. It is a state of mind. Situations and circumstances change so quickly in football or business that no one can afford to get locked into one way of doing things. You must take steps to prepare employees to be flexible when the situation and circumstances warrant it.
5. In the face of massive and often conflicting pressures, an organization must be resolute in its vision of the future and the contingent plans to get where it wants to go.
6. You bring on failure by reacting in an inappropriate manner to pressure or adversity. Your version of “scripting” helps ensure that you will offer the appropriate response in a professional manner, that you will act like a leader.
From "The Score Takes Care of Itself" by Bill Walsh