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Saturday, February 13, 2010

COMMUNICATION = TRUST

There’s something inside the great ones that enables you to trust them more. Most often, however, winning depends on off-the-field communication.

1. Identify individual needs.
2. Time your talks.
3. Acknowledge emotions.
4. Get issues out on the table.
5. Use team talk to ventilate and motivate.

From "Ground Rules for Winners" by Joe Torre