JOE TORRE: ON DEALING WITH CONFLICT

Teamwork depends partly on how we handle conflict and trouble at work. If we gloss over every problem with an employee, colleague, or supervisor, we’re going to live with that tension constantly. If we always say, “I’ll deal with it tomorrow,” we’re asking for a tough night’s sleep.

There’s only one surefire way to resolve conflicts with people in the workplace or the family: Get those troublesome issues on the table as soon as possible, and deal with them directly.

From "Ground Rules for Winners" by Joe Torre