From "The Carolina Way" by Dean Smith and Gerald Bell with John Kilgo:
Every person on the team was important. There were no exceptions. This included not only the last man on the team but also the student managers, who worked hard on our behalf. I told many business friends that if they wanted to hire a great employee, then choose one of our student managers. The would find a hardworking, self-starting, highly organized, dependable individual.
Our players respected the student managers and didn't boss them around. Nor did they expect them to wait on them hand and foot. The players had a role; the managers had a role. One season I had to discipline a few players for behaving poorly toward the managers. I told them I wouldn't tolerate it happening again, and it didn't.