I recently picked up "Ten Powerful Phrases for Positive People" by Rich DeVos who is the cofounder of Amway and the Chairman of the Orlando Magic. It's not a big book but it was a great read. There is no one this book would not benefit, especially coaches. This is a relationship-improvement book whether it's your professional life or your personal life. I will share some of these words and the thoughts but DeVos gives so many great stories that I strongly recommend you get the book.
#6: THANK YOU
"Thank you" is an acknowledgement of the other person's generosity. It recognizes the other person's kindness and the effort that person made to think of us. "Thank you" says we appreciate a job well done and the time someone devoted to develop his or her talents to perform for us to provide a skilled service.
Saying thank you and gestures of thanks are expressions of our love or kind thoughts about an individual. Whenever we give even a small gift, the saying really is true that "it's the thought that counts." But what's most important is that we put our thoughts into action with a gesture: a card, a gift, or any expression of "Thank you. I appreciate you. You do good work and that help me."
Just feeling thankful does nothing to demonstrate our gratitude. Too often, we think about saying thanks but somehow don't get around to take the time.
We're often too slow to give thanks and too quick to complain. Maybe we're so focused on ourselves and busy with our lives that we forget to say thanks.